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December 2, 2020
Question

Agreement 'Cancel' bug + Support request loop

  • December 2, 2020
  • 0 replies
  • 184 views

Hi all,

Two issues for me...

Primary issue

I wish to cancel an agreement due to an error, it is unsigned by final party and the cancel option is visible and clickable, but when you do so, the panel goes grey, no overlay appears and the site has effectively frozen.  MacOS 10.15.7 + Safari 14.0.1

 

Seondary issue

Unable to access live support.  Click contact live support, it asks me to login, i do, which then returns me to the Adobe Sign homepage.  Infinite loop with no chance of reaching support.  I guess this is how Adobe can be proud of their support stats!  😉

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