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October 12, 2017
Question

Agreement sent but status is "Draft" - Salesforce Adobe Sign

  • October 12, 2017
  • 1 reply
  • 2045 views

I created an agreement template and it's working fine when I click on button agreement is sent but agreement status is "draft".

When I click on the Send button I get an error that agreement is already sent.

When I sign the agreement mappings are not triggered and status is still "draft".

Any solutions?
Thank you.

This topic has been closed for replies.

1 reply

Legend
October 24, 2017

ensure your automatic status updates have been configured correctly. (Go to adobe sign admin tab and find the setting on the right hand side)