Agreement signed document url expire issue

Forum|Forum|2 years ago
October 11, 2023
2 replies
1073 views

Hi Team,

After signing the agreement, I got a signed document URL by this API "GET /agreements/{agreementId}/combinedDocument/url" but this URL is active for some time. After that i am getting below error. Any kind of help & suggestion appreciated.

Error :

Thanks & Regard,

Vishal Bansal

This topic has been closed for replies.

R

Ray335304118kvh

Participant

Hi Vishal, I am having the same issue. Did you manage to resolve it?

Everything I have read seems to imply the URL links don't expire unless we close our account; however, I am getting this error after a day or so.

Thanks,

Ray

Q

Quan1111

Participant

Having the exact same issue --> has anyone found how long combinedDocument/url is valid? and can it be changed?

mariahweyne

Inspiring

Check your security and settings (you need to be an accounta admin).

Meenakshi_Negi

Legend

Hi Vishal30347527d76p,

Thank you for reaching out, and sorry about the delay in response.

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to integration, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

For more information on integration: https://helpx.adobe.com/sign/integrations/home.html.

Thanks,

Meenakshi

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