Anybody know what has happened to the cookie preferences notice

Forum|Forum|5 years ago
August 12, 2020
3 replies
406 views

Since this morning, every single page on the AdobeSign, everytime you visit it is coming up with the new "Make It Your Own" footer.

Doesn't matter which option you change, as soon as you go back to the same page again I am being asked again, so it is obviously not storing or remebering my preferences.

After sending 5 agreements this morning it has become extremely annoying and tedious.

It is even on this screen!!

Any one else having the same problem?

This topic has been closed for replies.

M

Murray Buchanan

Participant

Same thing here - it's incredibly irritating. Anyone figured it out yet?

C

claudeb13717485

Participant

Same problem here. Clients are having issues finalizing the signatures.

Even those comfortable with computers are having issues.

I don't need frustrated clients. And I don't need to spend excess time with something that worked before.

If it continues, I will stop using AdobeSign and get another service for signatures.

A

AM03462071

Participant

This is nuts, anybody know how to escalate this?

I've tried to contact support but it keeps flipping to help pages which of course are no use.

Q

QC5E5D

Participant

I'm having the same issue. Pops up every single time. I'm also looking for a solution. Looking for an email to contact Adobe about this.

It's very tedious, especially since it blocks the send/sign buttons, so it can't just be ignored.

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