Are canceled agreements with signatures still valid?

Question

Hi all, just wanted some opinions for signing documents. I work under 21.CFR. 11 compliant rules, and often have to send logs out to multiple people to sign. Sometimes a single person will not be able to sign in a timely manner, in which case I need to withdrawl their signature. On paper, I would cross out the line with their name, and note why their signature cannot be obtained. On paper, the other signatures are still valid. Electronically, I found a work around is to cancel the agreement, make my edits, and electronically sign the cross through.

Are the previous signatures still valid? Does any body have a work around besides canceling the agreement, or ways to make notes?

Meenakshi_Negi · Accepted Answer

Hi Jessica354830939zdf,

Thank you for reaching out.

Once you cancel the Acrobat Sign transaction, you must initiate a new transaction to get all the signatures. Once the document is canceled, the signatures are not validated.

You might try replacing the respective signer if any recipient cannot sign the document. Please refer to the information in the following help document: https://adobe.ly/3FHzJUQ. Check if that workflow helps.

Let us know if you are referring to a different scenario.

Thanks,

Meenakshi

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