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J
jakep64838544
Participant
November 8, 2022
Question

Assigned Agreements Not Appearing in Waiting for You Queue

  • November 8, 2022
  • 1 reply
  • 486 views

I recently had 80-90 agreements sent to me through Adobe Sign. While they appeared in my email inbox, none of the agreements appeared in my "Waiting for You" queue. Additionally, they did not appear in my "Completed" queue either. The sender and I cannot figure out why this is occurring. 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
November 30, 2022

Hi jakep64838544,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please confirm if you are still experiencing issues.

If yes, please check if you can check the correct account. Do you sign in using the same email address on Acrobat Sign on which the email was received?

If yes, did you recently make any changes to the Adobe ID?

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi 

J
jakep64838544Author
Participant
December 2, 2022

The issue still exists. I sign in using the same email address on Acrobat Sign on which my email is recieved. And yes, my IT Department recently made changes to my Adobe ID, but I do not know what they were. 

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