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Participant
March 4, 2016
Question

at least one signature has a problem

  • March 4, 2016
  • 1 reply
  • 897 views

recently all the sudden after I e-sign a pdf file on the signature panel it always shows a message "at least one signature has a problem" at it says that signature validity is unknown and it has not be included in the list of my trusted identities. How can I fix this problem?

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    1 reply

    Inspiring
    March 5, 2016

    Hello Yiming,

    Was the PDF file used got tampered in any way? Is it possible to share the original file via message?

    Regards,

    -Rijul