autofilling/auto-complete incorrect fields

I am also having this problem, I would love to know how to fix this.

In the Adobe Sign system, all fields on a document will have a name.  The name can be any value, and if you build your forms using the drag and drop interface, they will have generic names like “TextField1”. On a per form basis, Adobe Sign ensures that each field is uniquely named.

As a labor saving function, all fields with the same name will contain the same content. 

So if you have a field for the signers Social Security Number, and you name that field “SSN1”, you can use that same field name on every occurrence of the social security number for that signer. This potentially saves the signer a huge amount of time by not entering the same content multiple times.

The problem you are most likely having is that your forms were built in the drag and drop environment (or using a tool that also applies a generic name for the field).  And each new form has a field named “TextField1”.

When you combine multiple forms, the fields become cross linked.  So if on the first form “TextField1” is supposed to capture the Signers address, and on the next form you use “TextField1” to capture the Signers phone number, you will get what you are seeing. Changing any one of the field’s content will re-populate all of the other fields with that new content.

Someone in Adobe Sign Support that can assess your account settings will be best in position to verify this situation, but if the above sounds like it may apply to you, then there are two solutions:

The first is to have the cross file field linking disabled.  This will prevent field population across forms. The cost is, your signer will have to fill in every field. It’s a bummer, but it’s something that fixes the problem in the moment, and new Agreements wont populate fields across files.  Support will have to do this for you.

The follow-up solution involves establishing a naming convention for your field names, and then renaming all of the fields on your existing library documents to adhere to that name convention.  This is more work on your part, but once done, you can re-enable cross file field linking, and give your signer a better experience.