Automatic login with federated ID's and Microsoft Entra SSO

Question

We are using Federated IDs with Microsoft Entra as the IdP.   When users click on the Adobe Sign application tile in the MyApps portal, they are asked to enter their email address and hit enter before proceeding to land on the Adobe Sign home page.  Is there a way to eliminate the need to manually enter the email address?

Meenakshi_Negi · Answer

Hi Friendly_problem5D82,

Thank you for reaching out, and sorry about the delay in response.

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3XlC1yQ.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/3XnuTBU.

Thanks,

Meenakshi

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