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harrisonc78561445
Participant
October 6, 2016
Answered

Automatic Status Updates working in Salesforce Production instance but not in Sandboxes

  • October 6, 2016
  • 1 reply
  • 1428 views

I have tried to re-enable Automatic Status Updates in two different sandboxes and are running into credential issues for each. I am using a username specific to the particular sandbox with the correct suffix and correct password and am receiving incorrect username/password errors. Attempting to enable status updates with a production login results in an incorrect organization error. Is there currently an issue with this? Any help would be appreciated. Thanks

This topic has been closed for replies.
Correct answer sameer_puri

Hi Harrison,

Fix has been deployed to our production servers and you should not face any issues now. Please feel free to share any new issue that you see.

Thanks

Sameer Puri

1 reply

sameer_puri
Adobe Employee
sameer_puri
Adobe Employee
October 6, 2016

Hi Harrison,

We have identified the root cause of the problem and working to deploy the fix sometime soon. Please stay tuned for updates on the same.

Thanks

Sameer Puri

sameer_puri
Adobe Employee
sameer_puriCorrect answer
Adobe Employee
October 7, 2016

Hi Harrison,

Fix has been deployed to our production servers and you should not face any issues now. Please feel free to share any new issue that you see.

Thanks

Sameer Puri

I
iwomack
Participant
April 5, 2018

Has the fix been reverted, I cannot enable automatic status updates in my sandbox.

case: 540311

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