BAA for HIPAA complaince

Question

I know this has been asked, but I can't seem to find any resolution. I need a BAA to use Adobe Sign, but I can't find any information in Adobe's website about how to accomplish that. Unfortunately, Adobe's online support portal is not working and I spoke to a customer service rep who couldn't help.

Where do I go from here?

Thanks

ceim12578710 · Answer

I contacted Adobe support and they told me Adobe signed a BAA with Adobe Sign, therefore Adobe is HIPAA complaint. I tried to explain that I needed a BAA signed between my medical group and Adobe Sign/Adobe and they told me "There is no need to do anything its already BAA certified." I explained to them that, that answer did not really solve my issue and they told me "Adobe have already sign an agreement with BAA." SMH

I don't think they understand what I am asking for... I am planning to cancel my account and use an alternate service for my medical practice.

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