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wallerspace
Participant
April 11, 2017
Question

Blurry text on mobile devices

  • April 11, 2017
  • 1 reply
  • 1467 views

Hello,

I work on a Mac, prepared my document in Word, exported it to Adobe Acrobat, added my fields and saved it especially as an electronic document file, then uploaded it to my Adobe Sign library, added a couple of calculation fields, and as soon as I send this doc to myself in order to test it, it shows all blurry (you can really hardly read anything) on my mobile devices. I need this document to be easily fillable and readable on the go, so I tried it on my iPhone and iPad both on Chrome and Safari - same issue across all devices and browsers. Doesn't matter if I zoom in/out or flip my screen to landscape, it is still blurry. Can you please recommend anything that would help me?

Thanks so much,

Laura

This topic has been closed for replies.

1 reply

AadeshSingh
Participating Frequently
April 16, 2017

Hi wallerspace

Is it happening with all the documents on the mobile devices?

Have you tested this on Adobe Sign app. for mobile devices?

Also, are you getting the same output on system and Mac?

Regards,

Aadesh

wallerspace
Participant
April 16, 2017

Hello,

Yes, all my documents are blurry on mobile device. I have also tried to upload the docs via the Adobe Sign mobile app as well. I do not understand your last question.

Thank you.

[Moderator note: detailed personal info removed]