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TrinityGal
Participant
September 22, 2015
Answered

Can a client with no Adobe eServices sign a PDF form sent from Adobe eSign? (Both mobile and desktop options)

  • September 22, 2015
  • 1 reply
  • 666 views

Hi:

I am trying out a service that would enable our small business to sign PDF documents either in our desktops or on our mobile devices. I came across Adobe eSign Services as a mobile solution (Since we already have Acrobat Pro) However, because I am pretty new at Adobe eServices, I am wondering is a client with no Adobe eServices (eSign) could sign a PDF that was sent to them by us using Adobe eSign Manager? (particularly on mobile devices. For example, if they had CudaSign or DocuSign) We don't want to cause any inconvenience for our clients in having to download a particular app, or having to create any accounts anywhere just to sign one of our documents. Some clarity in this regards would be appreciated.

    This topic has been closed for replies.
    Correct answer Rijul Raj Khurana

    Hello TrinityGal,

    By default, it's not required for signers to first have an E-Sign account in order to esign the document. The signers will receive an email containing document link and once it is being clicked, it is opened in browser to fill and esign.

    Regards,

    -Rijul

    1 reply

    R
    Rijul Raj KhuranaCorrect answer
    Inspiring
    September 23, 2015

    Hello TrinityGal,

    By default, it's not required for signers to first have an E-Sign account in order to esign the document. The signers will receive an email containing document link and once it is being clicked, it is opened in browser to fill and esign.

    Regards,

    -Rijul

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