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Participant
November 13, 2014
Answered

Can a user name be edited?

  • November 13, 2014
  • 1 reply
  • 605 views

I have run in to instances where a user needs to change the name that displays with their documents (such as when a division name changes) while the email linked to the account remains the same.

I have found no way to disable a user account and then create a new one using the same email but an updated name.

This topic has been closed for replies.
Correct answer SimonATS

the user in question can login and update their preferences which included their name.

as an admin you can do this via the bulk update user feature and do this via a csv file:

http://helpx.adobe.com/echosign/kb/description-userid-statuses1.html

1 reply

SimonATSCorrect answer
Legend
November 14, 2014

the user in question can login and update their preferences which included their name.

as an admin you can do this via the bulk update user feature and do this via a csv file:

http://helpx.adobe.com/echosign/kb/description-userid-statuses1.html