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edwardg16024305
Participant
February 17, 2015
Answered

Can I get a signed HIPAA Business Associate Agreement (BAA)?

  • February 17, 2015
  • 3 replies
  • 5343 views

HIPAA requires business associates to enter signed agreements with covered entities. In order for me to use Echo Sign for the storage of medical information, I need a signed HIPAA BAA. Does Adobe offer to sign a BAA?

Correct answer SimonATS

Please log a case with Support for this request.

3 replies

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ceim12578710
Participant
June 29, 2017

I contacted Adobe support and they told me Adobe signed a BAA with Adobe Sign, therefore Adobe is HIPAA complaint. I tried to explain that I needed a BAA signed between my medical group and Adobe Sign/Adobe and they told me "There is no need to do anything its already BAA certified." I explained to them that, that answer did not really solve my issue and they told me "Adobe have already sign an agreement with BAA." SMH

I don't think they understand what I am asking for... I am planning to cancel my account and use an alternate service for my medical practice.

    Ruth8117
    Ruth8117
    Participant
    January 15, 2020

    We've had this exact issue with Adobe and also had to seek another source. I bet Adobe would make a much bigger profit if they would simply offer the BAA. 

      E
      Adobe Employee
      Eneko de Marcos
      Adobe Employee
      May 26, 2020

      BAA is offered only under Adobe Sign Enterprise plan, if you have any other type of account you will have to upgrade. Once upgraded BAA can be requested. 

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      danal7877844
      Participant
      January 22, 2016

      I need a signed HIPPA Business Associate agreement as well. How do I get this?

        S
        SimonATSCorrect answer
        Legend
        February 19, 2015

        Please log a case with Support for this request.

        A
        Anonymous
        August 3, 2016

        it would be very helpful for others exploring these issues to have a direct answer,

        Will Adobe sign a BAA for Document cloud?

        followed support links and the support options state: forums only

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