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Participant
Mar 3, 2016 4:53 PM UTC
Question

Can someone tell me why I am not able to get in to my Dashboard?

Every time I click "Dashboard", it sends me to the "Send for Signature" page. I need to get into my Dashboard to send more documents ASAP. I haven't been able to get in for 3 days. Please Help.

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5 replies

Inspiring
Mar 5, 2016 2:33 PM UTC

Hello Brennin,

Can you try a different browser and see if the same behaviour is encountered? Also, can you try logging in with below link as well:

Sign In — E-signature and E-sign Software Solution — Adobe Document Cloud

Regards,

-Rijul

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Participant
Mar 7, 2016 3:14 PM UTC

I opened it in Google Chrome and it is doing the same thing. When I click on Dashboard, it sends me to Send for Signature.

When I clicked on the link you sent, it wouldn't even let me login with my username and password. It said it's invalid.

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Inspiring
Mar 8, 2016 5:27 AM UTC

Hello Brennin,

Please inbox me your registered email address so that I can further investigate.

Regards,

-Rijul

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