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Participant
October 22, 2021
Question

Can't Access Account Tab

  • October 22, 2021
  • 1 reply
  • 297 views

Hello,

Despite being an Adobe Administrator, and making myself the administrator of our Adobe Sign account, I do not have access to the Account Tab and sharing still requires confirmation from the other person. Does anyone have any idea why? I am the System Administrator, Product Administrator, and Product Profile Administrator for the account in question.

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1 reply

Participant
November 10, 2021

You need to add yourself as an Admin on the App itself and maybe also on the Product Profile. Just went through the same thing.