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Participant
May 11, 2019
Question

Can't access documents to sign....

  • May 11, 2019
  • 1 reply
  • 491 views

This was working fine up until a couple of weeks ago.  Now when I click the link in an email to sign I get the following:

The webpage at https://cloud.acrobat.com/sendforsignature might be temporarily down or it may have moved permanently to a new web address.

I have tried on a number of difference devices personal and business so not linked to VPN block or anything like that.

Any ideas?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
June 28, 2019

Hi Mattl,

Sorry for the delay in response.

Are you still experiencing an issue when trying to access the document to Sign?

As mentioned in the message, the webpage has moved to a new web address that is Adobe Document Cloud

Now you can access your document for signature using the link provided above.

If you have any questions or need any help, please let us know.

Regards,

Meenakshi