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AJ_Vaccines
AJ_Vaccines
Participant
June 7, 2019
Question

Can't add user in Adobe Sign

  • June 7, 2019
  • 1 reply
  • 406 views

My + icon (add user) has changed to another icon only letting me update users or adding users through CSV file - which just tells me, that the user I'm trying to add is not a user... I would really like some assistance, please.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
June 18, 2019

Hello,

Sorry for the delay in response.

As you have mentioned above, the add user icon has changed to another icon.

Are you still experiencing an issue in adding users to the account? If yes, would you mind sharing the screenshot fo the option you are referring to?

Also, let us know the exact message you get when trying to add a user via the CSV file.

If the issue is resolved already, please update the forum thread.

Let us know if you need any help.

Regards,

Meenakshi

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