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FrogPrince8298560
Participant
May 25, 2023
Question

Can't change my email address

  • May 25, 2023
  • 2 replies
  • 637 views

Tried to change my email address to Email B, but it says Email B is already used with another account. So I signed out, and tried to sign in with Email B (I do have saved password on the Adobe site for Email B), but it tells me can't find any account with Email B. What's going on here?

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
May 29, 2023

Hi FrogPrince,

 

Thank you for reaching out.

 

Would you mind sharing both email addresses with us in a private message? We will check if an account is listed and share the correct information with you.

You may initiate a private message using the envelope icon at the top right corner of this community page.

Let us know if you need any help.

 

Thanks,

Meenakshi

F
FrogPrince8298560Author
Participant
May 25, 2023

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