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AWKO Law Firm
Participant
Jan 31, 2017 6:40 PM UTC
Answered

Can't delete templates in "My Documents"

We have several old templates that are now showing up under "My Documents" when trying to send from the library on the dashboard page. However, these documents do not appear in our templates on the "Manage" page. These templates are older than 30-45 days so I probably just can't see them but can't figure out how to remove them so they are not cluttering the template library on the dashboard. How can I find and delete these templates? !

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cheris26623561
cheris26623561Correct answer
Participant
Feb 2, 2017 10:10 PM UTC

You can use the Full Text Search on the Manage page to find the template using the name you see in the Library Template list.  If you don't see this search option, contact Support.

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1 reply

cheris26623561
cheris26623561Correct answer
Participant
Feb 2, 2017 10:10 PM UTC

You can use the Full Text Search on the Manage page to find the template using the name you see in the Library Template list.  If you don't see this search option, contact Support.

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