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Participant
January 13, 2025
Question

Can't find all my previously signed documents - as the signer/recipient

  • January 13, 2025
  • 1 reply
  • 529 views

Over the past couple of years I have received and signed a large number of documents through e-sign. Each time I signed these, I have been able to view and access a large list of all the documents I have signed as a recipient/signer - obviously coming from an equally large number of sources/companies

 

I have always relied on being able to find my old/previously signed documents in the adobe account e-sign area.

 

I have tried to find an old signed document today and discovered my account is totally empty. I cannot find a place to sign in to view my previously signed documents at all, in the e-sign account the 'agreements' section reads zero as do all others.

 

Where do I find all the documents which have been sent to my email for signing?

1 reply

mariahweyne
Inspiring
January 13, 2025
Participant
January 13, 2025
Thanks

I have tried both those locations with your links and come across them naturally and they are both totally blank - not a single document

I am signing in with the email address to which the agreements were originally sent, but nothing. I do recall that some time ago I could certainly access a long list of previously signed documents/agreements. To me it looks like those links are referring to agreements which I would have sent out as the account holder, not agreements I have received.

Do you know where received ones might be?

Cheers
mariahweyne
Inspiring
January 13, 2025

That's strange.  All documents, either signed or sent for signture should appear in thos elinks.  I suggest  you contact Adobe directly for help.