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tracyb58194131
tracyb58194131
Participant
October 8, 2018
Answered

Can't find past signed documents

  • October 8, 2018
  • 3 replies
  • 1018 views

Has anyone found their past signed documents yet? I cant get to 4 years worth. Everything before July is missing.

I contacted Adobe 2x now and nothing. I see on here they just respond with the same exact response to everything.

I have even tried to do a search by email or name and the old files still dont come up.

This topic has been closed for replies.
Correct answer AnandSri

Hi All.

Our initial launch of the all-new Doc Cloud provides the functionality you've come to depend on, but thanks to your feedback, we realize that there is still room for improvement with the Sign experience. The requested changes are back.

For detailed information, please refer to updated Adobe article What’s changed with Adobe Sign

Thanks for your time and patience thus far.

Regards,

Anand Sri.

3 replies

AnandSri
AnandSriCorrect answer
Legend
October 8, 2018

Hi All.

Our initial launch of the all-new Doc Cloud provides the functionality you've come to depend on, but thanks to your feedback, we realize that there is still room for improvement with the Sign experience. The requested changes are back.

For detailed information, please refer to updated Adobe article What’s changed with Adobe Sign

Thanks for your time and patience thus far.

Regards,

Anand Sri.

indofunk
indofunk
Inspiring
October 8, 2018

THE MANAGE PAGE IS BACK!!

In the "for signature page" there is a small button on the upper right hand side that reads" Adobe Sign Manage"! Click it.

We're back in business!!!!

Thank you Adobe.

shawndkc
shawndkc
Participant
October 8, 2018

Missing 5 years worth.  On the phone with tech support and they're saying it wont be available until 10/10/2018!  I'm seriously thinking about contacting my attorney.

    K
    kathrynh40151873
    Participant
    October 8, 2018

    I don't have anything before May 2018.  Are they working to restore all the documents? Thanks for your help. I am in a panic!

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