Can't send documents after changing my sign in email

Forum|Forum|9 years ago
February 6, 2017
4 replies
996 views

hi I can't send any documents after I changed my sign in email this is the message im getting

We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.

I contact chat support and they could not help me and just dodge the ball sending my request to a supervisor so is there anyone here that can help me?

thanks

Bug Error

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D

dmennessier

Participant

Hi everyone,

i encountered the same problem as Rafael.

Is there anyone who could help me ?

thanks

Annick

AadeshSingh

Participating Frequently

Hi rafaelsermeno,

Could you please share the requested details in the private message so that we can help you to get this fixed.

Regards,
Aadesh

D

dmennessier

Participant

Hi

I had the same problem as Rafael.

Do you know how fix it ?

thanks

annick

AadeshSingh

Participating Frequently

Hi pascale72917876,

Please share the requested details in the private message so that we can help you to get this fixed.

Regards,
Aadesh

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