Can't share e-sign templates

I as the admin signed up for Acrobat Pro Teams and I added 3 of my employees on Acrobat Standard Teams.  I made a template and checked off to allow any user in my organization to use the template but none of my employees see the template on their account.

An Adobe tech support said to try to share a template from my employees account instead but under his account on "template properties" there's no option to share it, only to change the name of the template, it looks like this:

On Adobe's website where you can compare the features of Adobe Standard Teams, vs Adobe Pro Teams, it says both have "template sharing".  Is there some group setting I'm not doing?