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Participant
March 24, 2017
Answered

Can the signed document only be sent to the sender?

  • March 24, 2017
  • 1 reply
  • 1109 views

We want to integrate adobe sign to authorise invoices but my manager doesn't want to receive the signed copy, is there a way to change this so it only goes to the sender?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi charlotteg11363516,

Sorry for the delay in response.

By "Doesn't want to receive the signed copy", do you mean that when you sign a form received from a sender, you do not want to receive your signed copy?

If yes, then it is not possible to change the settings for this from your end.

You need to contact the Adobe Sign support team to get these settings enabled on your account.

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
April 19, 2017

Hi charlotteg11363516,

Sorry for the delay in response.

By "Doesn't want to receive the signed copy", do you mean that when you sign a form received from a sender, you do not want to receive your signed copy?

If yes, then it is not possible to change the settings for this from your end.

You need to contact the Adobe Sign support team to get these settings enabled on your account.

Thanks,

Meenakshi

Participant
April 19, 2017

Hi Meenakshi,

Yes that's it, we only want the signed copy to go to the sender. How do I contact the Adobe sign support team? I have tried to go through contact but it says that there is no number available and the only help I can get is through forums

Thank you,

Charlotte

Meenakshi_Negi
Legend
April 19, 2017

Hi Charlotte,

I have sent you a private message with the contact details.

Please check your inbox and follow the steps provided.

Let us know if you need any further assistance.

Regards,

Meenakshi