Cannot add an email address to account

I am trying to add a new user and I receive the message below.

Can someone tell me why I am getting this message and how do I fix it?

This topic has been closed for replies.

Participating Frequently

Please forward details requested in the private message to our technical support team so that they can help you to get the user added.

Regards,

Aadesh

Participant

Hi,

I'm facing the same issue, here is the screen shot

Please help

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Sign up