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L
lashundas58804985
Participant
March 3, 2016
Answered

cannot create thumbnail

  • March 3, 2016
  • 1 reply
  • 2728 views

I recently keep getting errors that a thumbnail cannot be created and my agreement is automatically cancelled.

What is the solution?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Todrickm,

This issue has been resolved.

Please refer this thread for more information: Adobe sign was unable to create your agreement because the document was not thumbnailed

Let us know if you need any help.

Regards,

Meenakshi

1 reply

R
Rijul Raj Khurana
Inspiring
March 5, 2016

Hello LaShunda,

Can you inbox me the copy of document for which this error occurred?

Regards,

-Rijul

todrickm38642969
todrickm38642969
Participant
August 18, 2017

Hello,

Can I send you a form I am having the same issue with? I will keep searching in the meantime for an answer. I think it maybe because the file is multiple pages.

Todrick

MichaelKazlow
MichaelKazlow
Legend
August 19, 2017

This was reported on in another thread by several users. They now state the problem has been resolved. It was probably an issue on Adobe's end.

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