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beng16140477
Participant
July 13, 2018
Answered

Cannot find any phone number to call support.

  • July 13, 2018
  • 2 replies
  • 994 views

I'm trying to use web hooks from Adobe Sign to tell Office 365 when it's time to grab the document back.  Sadly, unlike other web hooks, it requires a certificate.  There is no help online or even finding a phone number to call to find out how to generate the proper certificate required to upload.

 

Not happy about the lack of support for developers who are trying to integrate with Adobe Sign.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Beng,

Sorry to hear about the frustrating experience.

The contact to support option should be easily accessible through your Adobe Sign account itself.

  • Click on the icon available at upper right corner

  • The next screen that should come up with the support options available in your account.

I have also shared the contact number and email for support in private message, please check.

Regards,

Akanchha

2 replies

A
Adriana31201449j2qn
Participant
July 20, 2023

@AkanchhaS8194121 any chance I can get the phone number? I need to talk with someone about a particular ticket. Even though I have signed into my account, I cannot find it.

Meenakshi_Negi
Meenakshi_Negi
Legend
July 26, 2023

Hi Adriana31201449j2qn,

 

Thank you for reaching out, and sorry about the delay in response.

 

As you need to discuss a particular ticket, would you mind sharing the ticket number with us?

It will help us to find the person working on that ticket, and we can check with the team to arrange a call back for you.

There is no direct number for the team. You may contact the support team via the steps suggested in the following help document: https://helpx.adobe.com/sign/admin/contact-support.html. 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 18, 2018

Hi Beng,

Sorry to hear about the frustrating experience.

The contact to support option should be easily accessible through your Adobe Sign account itself.

  • Click on the icon available at upper right corner

  • The next screen that should come up with the support options available in your account.

I have also shared the contact number and email for support in private message, please check.

Regards,

Akanchha

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