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Participant
Jul 1, 2025 4:15 PM UTC
Question

Cannot login to acrobat sign on iPad, no Sign in with Apple option

I am trying to log in to acrobat sign on my iPad, however my account is a Sign in with Apple account, therefore I do not have an email address or password. The app itself however is asking for those credentials, any idea on how to still use the app?

2 replies

Participant
Jul 1, 2025 4:27 PM UTC

Edit:

logging in worked now, just had to add a password to my account, however every time I close the application I need to re-login, can this be prevented?

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Meenakshi_Negi
Legend
Jul 1, 2025 5:40 PM UTC

Hi strong_wisdom0424,

 

Thank you for reaching out.

 

Glad to know that you can log in to the account. Please ensure that you check the box "keep me signed in" when trying to log in.

If you still experience the issue, let us know.

 

Thanks,

Meenakshi

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