Cannot send any new agreements

We cannot send any new agreements and all we get is the following message

You cannot send new agreements because you don't have sufficient transactions available in your account. Please contact your administrator.

However, we just renewed our annual subscription last month. Any suggestions?

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Participant

Hello, was your issue fixed? I am having the same issue-

Participant

I am having the same issue. I have spent hours with them and they are yet to fix the issue. Did you fix your issue yet?

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