Skip to main content
jamesm75156752
jamesm75156752
Participant
July 11, 2019
Question

Cannot send document for signature after changing the email address.

  • July 11, 2019
  • 1 reply
  • 575 views

Hi,

Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?

Thanks

Jim

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 11, 2019

    Hi Jim,

    As you have recently changed the email address, that is the reason you are experiencing the same behavior.

    I did check your account with the email address you used to sign in into the forums.

    Please check your inbox as I have sent some details ina private message.

    Let us know if you need any help.

    Regards,

    Meenakshi

    J
    jakep52000813
    Participant
    July 22, 2019

    I am having the same issue.  Can you share the solution publicly?

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 23, 2019

    Duplicate post.

    Please refer the following forum thread for further discussion Access denied Pro DC using Adobe sign

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices