Cannot Send MegaSign - Error Code: 150105133514950.ord-prod-app4

Question

Whenever I attempt to send a MegaSign I receive the following error and I am logged out of my account:

Sorry, we were not able to process your request.

Please sign in and try again.

If this error persists, please contact support.

Error Code: 150105133514950.ord-prod-app4

I have formatted the files exactly as I was instructed and still receive the error. I have had a support ticket in for almost a month with no resolution. Is anyone else experiencing this issue? If so, do you have a resolution?

SimonATS · Accepted Answer

Hi There,Did you log a ticket using the same email address as your AdobeID? If so I can use it to look at your case and see what's keeping it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.