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Participant
October 23, 2024
Question

Cannot sign into Adobe Sign

  • October 23, 2024
  • 2 replies
  • 827 views

Cannot sign into adobe sign - it redirects to another company that is no longer licensed.

This topic has been closed for replies.

2 replies

MrBettsyAuthor
Participant
October 23, 2024
Adobe-6.png
mariahweyne
Inspiring
October 24, 2024

You have an entitlement issue.  You need to contact Adobe Chat and have them archive your account.

Use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=auto

Open in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

mariahweyne
Inspiring
October 23, 2024

Can you post a screenshot  of the error, if  any?

MrBettsyAuthor
Participant
October 23, 2024

Thanks - attached the screenshots. Issue is the other company has no licenses and no more administrators. It is dormant.