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matthewb75125506
Participant
March 29, 2019
Question

Cannot upload document to send for signing

  • March 29, 2019
  • 1 reply
  • 638 views

I have sent documents out hundred of times.  Now when I try to send a document, I input the email address of the recipient.  Go down to continue, press it.  All of a sudden the email and document is gone and all I can do is upload another document and reinput an email address.  I have made new copies of said document to send, always the same issue where I cannot get adobe to load the document and send.

Any ideas?

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1 reply

MichaelKazlow
Legend
March 29, 2019

Which level of service for Adobe Sign do you have? Individual, Business, Enterprise? Please let us know your workflow. Are you using Adobe Sign from a web browser, from Acrobat, from a mobile app?