Skip to main content
erin328
Participant
Mar 3, 2017 12:23 PM UTC
Answered

Cannot use template

During my Sign trial, I created and was able to use a template. Now that I have a regular account, I can no longer choose Template under Alignment. I don't seem to have a way to choose to use a template. I thought maybe my template got deleted when I upgraded my account, but it's still there. I even created some new ones, thinking that might help. The templates are all form field layer templates.

This topic is closed to new replies. Start a new post to keep the conversation going.
AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Mar 5, 2017 1:04 PM UTC

Hi erin328

Seems you are referring to the "Form field Template", please be informed the option to apply form field templates is only Adobe Sign Adobe Sign Business & Enterprise accounts. And, Trial account was is an Enterprise level account.

To have this feature you can upgrade: Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

View reply

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Mar 5, 2017 1:04 PM UTC

Hi erin328

Seems you are referring to the "Form field Template", please be informed the option to apply form field templates is only Adobe Sign Adobe Sign Business & Enterprise accounts. And, Trial account was is an Enterprise level account.

To have this feature you can upgrade: Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices