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Participant
August 21, 2015
Question

Capability to delete a signed document

  • August 21, 2015
  • 1 reply
  • 434 views

New user here - In testing, we are able to delete a completely routed, signed document from the dashboard with no entry in the Recent Events.  I'm assuming it is not truly deleted but I am unable to locate. Do I not understand the Archive functionality?  Thanks for your help.

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1 reply

a4angus01
Participant
August 26, 2015

Hi,

Archive is effectively an 'upload' facility to store documents in the Adobe servers. It does not relate to the signing mechanism.

Deletion appears to be permanent - I am looking for a way to prevent deletion but have not found or been advised of one so far.

It would seem to be a flaw in the concept of a secure, signed document process.

The alternatives I am looking at are taking copies of signed documents off to a protected alternative store. Option 1 is to email a copy to a secure location which can be set to happen automatically in group defaults. Option 2 is to use the Sharepoint integration to preserve copies (effectively your own file server with controls built in). I am still in progress on these 2 options to determine if they will work.