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EvanJonesMdR
Participant
October 22, 2014
Answered

Certified Documents are Un-Combinable?

  • October 22, 2014
  • 2 replies
  • 13949 views

We obtain Electronic Signatures from Doctors for the purpose of sending them in a combined PDF to the State Medicaid.  However these "Certified" PDFs uncombinable.

We're using Adobe Acrobat to combine these files and the specific error we receive is, "Certified documents cannot be merged.".

These PDFs can still be secure and combinable.  It indicates that this document cannot be modified and would not like not modify it, but would like to combine it into a larger PDF file.

Right now, we are by default internet explorer Acrobat Preferences to not open PDFs in Browser and then saving them as TIFFs and merging those.

Any work-around to ensure that the PDF signature attributes remain intact when needing to combine these documents?

Thanks

This topic has been closed for replies.
Correct answer SimonATS

Signed Echosign documents are both security password protected as well as certified with the aim to prevent editing of the signed pdf. Combining documents is considered editing in this permission set.

If you were able to combine signed documents, the signature on the original document would then be extended  to the combined document.

My advise would be to make the other documents you use to combine with the signed document, part of the original agreement is applicable,

echosign allows you to upload mutliple documents into a single transaction, Echosign will combine the individual documents for you.

2 replies

E
EvanJonesMdRAuthor
Participant
December 23, 2014

Aw dang; ok well I certainly appreciate your response, but we get multiple documents from multiple doctors across the state, at different intervals & frequencies with different documents.  We eventually combine these into one large PDF for uploading them to the state; and unfortunately, certified documents will not combine.

Again, I thank you for your time!

    D
    deannaf28190112
    Participant
    September 7, 2018

    Yes this is a terrible problem.  I have the same issue digital signing certified pdfs, then later needing to combine them into a larger drawing set from the different disciplines.  There has to be a better way!  If adobe gave a certified, but combine-able option that would be idea.

      M
      mp8135420
      Participant
      March 7, 2022

      Use "portfolio" option. It creates a pdf containing your pdf documents

      S
      Community Manager
      SimonATSCommunity ManagerCorrect answer
      Community Manager
      October 29, 2014

      Signed Echosign documents are both security password protected as well as certified with the aim to prevent editing of the signed pdf. Combining documents is considered editing in this permission set.

      If you were able to combine signed documents, the signature on the original document would then be extended  to the combined document.

      My advise would be to make the other documents you use to combine with the signed document, part of the original agreement is applicable,

      echosign allows you to upload mutliple documents into a single transaction, Echosign will combine the individual documents for you.

      S
      Smitty918
      Participant
      May 11, 2022

      I tried to send out the original document however, I got a pop-up saying the original was too large to be sent out? How do you overcome this issue?

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