Change collection email

Question

How can I change the name and email where the documents requesting a signature are appearing that they are coming from as well as, the email where the signed pdf is sent back to? Currently they look like they are coming from the Name and email that was used when purchasing the subscription. Do I have to change that information? ? ?

Thank you

Amanda

Meenakshi_Negi · Answer

Hi Amanda,

When you send the document for signature, it shows the name and email address on the Adobe Sign account.

As it seems that you have using the Adobe Sign application linked to the Acrobat, in this case, you will need to change the name and email address on your Adobe account.

Please refer to the steps provided in the following link:

-https://helpx.adobe.com/sign/kb/change-adobe-sign-profile-name-for-adobe-id.html

Let us know if you need any help.

Regards,

Meenakshi

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