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PowerGen1
PowerGen1
Participant
June 6, 2019
Answered

Change Complete in Order

  • June 6, 2019
  • 2 replies
  • 11496 views

I accidentally sent a form with Complete in Order instead of Complete in Any Order (because it's set this way as default).  Is there a way to change this after form submitted for signatures?  I can't find an option under Manage.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a reference to this being possible but not where the setting is located.

    Correct answer Meenakshi_Negi

    Hi Joshua37719906t2ja,

     

    Thank you for reaching out. 

     

    In Acrobat Sign, Sing in order is selected by default. However, you may change it to sign in any order on the page where you add the recipients. 

    If you wish to keep the "sign in any order "option as the default, there is an option in Account settings available. For more information, refer to the following help document: https://adobe.ly/3wYBF7i. 

     

    Thanks,

    Meenakshi

     

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    2 replies

    S
    Sydney27462363y32y
    Participant
    December 12, 2022

    Adding a default option to the signing order would be helpful. Surprised this is not an option.

     

      J
      Joshua37719906t2ja
      Participant
      May 29, 2024

      Agreed. This should be an option.

      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      May 31, 2024

      Hi Joshua37719906t2ja,

       

      Thank you for reaching out. 

       

      In Acrobat Sign, Sing in order is selected by default. However, you may change it to sign in any order on the page where you add the recipients. 

      If you wish to keep the "sign in any order "option as the default, there is an option in Account settings available. For more information, refer to the following help document: https://adobe.ly/3wYBF7i. 

       

      Thanks,

      Meenakshi

       

       

      Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      June 13, 2019

      Hi PowerGen,

      I guess you are willing to change the "complete In Order" setting in already sent document? Once document is processed and submitted for signature, you can't make any further change in it.

      I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a Re: Complete in Any Order Default to this being possible but not where the setting is located.

      As mentioned in reference thread, its is possible to change the settings but through back-end and for that you need to contact to Adobe Sign team, as you can not do this on your own.

      Also, the settings can only be changed for Adobe Sign service level Enterprise or Business. Individual accounts wont have this option.

      I have checked your account, and found Adobe Sign individual service level, so it wont be possible for your account. What type of account your Admin holds, is it business or same as yours?

      Thanks,

      Akanchha

      PowerGen1
      PowerGen1Author
      Participant
      June 13, 2019

      It is unfortunate that this setting cannot be changed after submit. Maybe product team can consider this as future enhancement.

      I have checked with my admin on changing default.

        P
        Pamela5CEB
        Participant
        March 13, 2021

        I recommend switching to DocuSign as the features are years in advance of this rickety program.  You can't even set your default to sign in any order?  I mean, really?  That's some bs.

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