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steinetc47452077
Participant
October 16, 2018
Answered

Change Email in Profile. Will it impact access to old signed docs?

  • October 16, 2018
  • 1 reply
  • 572 views

Hi,

This might be a simple question, but want to be sure just the same.

If I change the default email address in my Adobe Sign Profile, will I still have access to all signed docs that were being used on my previous email.

Thanks for any confirmation.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Steinetc,

Sorry for the delay in response.

When you change the email address for the Adobe Sign profile, no changes occur to the documents saved on the account.

You will be able to access all the signed documents in the account.

Please make sure that the email address that you will be using for Adobe Sign do have any registered account of Adobe Sign.

Take help from the steps mentioned here Change your e-mail address.

Hope that answers your query.

Let us know if you have any questions.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
November 22, 2018

Hi Steinetc,

Sorry for the delay in response.

When you change the email address for the Adobe Sign profile, no changes occur to the documents saved on the account.

You will be able to access all the signed documents in the account.

Please make sure that the email address that you will be using for Adobe Sign do have any registered account of Adobe Sign.

Take help from the steps mentioned here Change your e-mail address.

Hope that answers your query.

Let us know if you have any questions.

Regards,

Meenakshi

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