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Participant
January 27, 2022
Answered

Change the default message sent after signing?

  • January 27, 2022
  • 2 replies
  • 1806 views

How do I change the message that is sent to recipients after signing? I sent something to myself to sign and this was the message that appeared after I signed: "You're all set. You finished signing DOCUMENT. We will email the final agreement to all parties. You can also download a copy of what you just signed." We don't email copies. They are available in our clients' portals. I'd like to change the message to indicate that but can't find where to do it. Does anyone know? TIA!

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Correct answer Meenakshi_Negi

Hi Lisa,

 

Thank you for reaching out, and sorry for the delay in response.

 

We have checked your account see that you are using the Adobe Sign individual plan. 

I would like to inform you that there is no option to change this behavior with the current plan. The files will be automatically sent to all recipients by default once the document is fully signed and filed.

 

I hope that this information help.

 

Thanks,

Meenakshi

 

2 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 31, 2022

Hi Lisa,

 

Thank you for reaching out, and sorry for the delay in response.

 

We have checked your account see that you are using the Adobe Sign individual plan. 

I would like to inform you that there is no option to change this behavior with the current plan. The files will be automatically sent to all recipients by default once the document is fully signed and filed.

 

I hope that this information help.

 

Thanks,

Meenakshi

 

Participant
February 1, 2022

That's too bad.  I really liked using Adobe sign.  We are already paying for another document signing service so I'll have to go back to that rather than pay extra.  Thank you for your response!

Participant
January 27, 2022

The message in the post sign page that you're seeing is based on a global setting in the "Admin" tab > Global Setting > "Attach a PDF copy of the signed document in emails sent to." 

 

If "no one" is selected, the default text instead be: "All parties will be notified via email. You can also download a copy of what you just signed."

Participant
February 1, 2022

Hello, I cannot find the screen that you're sharing.  Where would I find the Admin tab with Global Settings?