Edited to add the answer:
Export your user list, select to update the user option, then bulk upload the users with this file. Figured this out by myself using the "what harm can come" theory. At any rate, it works, it's easy, and Adobe should post that solution in an FAQ somewhere.
Hope you find this helpful
Brenda
Hi Brenda,
Sorry for the delay in response.
Thank you for sharing an update on this.
As you were trying to make changes to the users name associated with the email address, you may take help of the steps mentioned in this help document Create or update users in bulk
Hope that is what you were looking for.
Let us know if you need any help.
Regards,
Meenakshi
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