Clicking "Submit" on the "You have been invited to view document" screen does nothing

Question

After working with this company to get an agreement contract, I've been sent an Adobe Sign form with the prompt "Review and Sign," and when I click it, it brings me to an Adobe sign website that says "The WEB Document Editor is not available in the free version" and makes me download the full Adobe Acrobat Sign. This takes me to a functionless "Submit" button in the attached image. How am I supposed to sign anything when the button doesn't work?

S_S · Answer

Hi @Kyle33914104il26,

Hope you are doing well. Sorry for your experience with Acrobat Sign.

Are you trying to sign the document directly from your email by clicking the link?

If yes, can you try logging in to https://adobe.ly/46xJAbh with the same email address and check if it works for you there?

Let us know how it goes.

Regards,
Souvik.

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