Cloud Storage

Question

Cloud Storage Size/Retention LimitsWhat are the storage limitations for Adobe Sign Enterprise? (I understand the file size limit is 10 MB.)  a) Is there a maximum number of gigabytes of storage before transactions are automatically purged from the Cloud?   b) Is there a maximum retention limit regardless of size?  c) Does the API allow you to access documents in the Cloud for download to local storage?  d) Is the default Adobe Sign cloud storage using Document Cloud?Please do not refer me to the comparison of license types as that page doesn't address these questions, thanks.

BHolt-Babson · Accepted Answer

I have confirmed through customer support that there is no size or time limit put on transactions stored in the Cloud. They stay there until you delete them, either individually or through retention rules that you configure.

I also learned that if you buy Adobe Sign and Adobe DC together that is referred to as the Document Cloud. But transactions for standalone Adobe sign and the Document Cloud essentially use the same storage.

Still wondering if the API supports bulk download of cloud content.

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