Complete in Order option not available anymore?

Forum|Forum|1 year ago
October 24, 2024
1 reply
255 views

Suddenly I am unable to choose sequential signing - did that function disappear? I use Adobe Sign with Enterprise.

How to sign

Correct answer Meenakshi_Negi

Thank you for reaching out.

The option is still available. When sending a document for signature, mark the box for "Recipients must sign in order". Check the screenshot below:

If the option does not appear, we suggest checking with the account admin to see if the option is enabled in the settings. For more information, refer to the following help document: https://adobe.ly/3QvPksE.

Let us know if you have any questions.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi pglearn,

Thank you for reaching out.

The option is still available. When sending a document for signature, mark the box for "Recipients must sign in order". Check the screenshot below:

If the option does not appear, we suggest checking with the account admin to see if the option is enabled in the settings. For more information, refer to the following help document: https://adobe.ly/3QvPksE.

Let us know if you have any questions.

Thanks,

Meenakshi

gorozco

Participant

I do not have that option.

Meenakshi_Negi

Legend

Hi gorozco,

I'm sorry for not getting back to you sooner.

We checked your account with the email address linked to the community profile. It shows that you have an Acrobat Sign Enterprise account. Please check with your account administrator if the option is disabled in the account settings. You may refer to the information provided in the following helpx document: https://helpx.adobe.com/sign/config/send-settings/signing-order.html.

Let us know if you need any help.

Thanks,

Meenakshi

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