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D
D_P_S
Participant
July 11, 2023
Question

Completing a partially signed document

  • July 11, 2023
  • 2 replies
  • 1198 views

Let's say I have a document to be signed by five people.  Four people have signed it, but one has disappeared. Is there a way to get Adobe Sign to consider this partially signed document to be complete with just the signatures that it has, or will the document be stuck in the cloud until all signatures are completed?

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
August 1, 2023

Hi D_P_S,

 

Thank you for reaching out.

 

If the document is not signed by one of the signers, you may replace the signer. However, it is not possible to remove the signer from the transaction. You may refer to the steps suggested in the following help document to replace the signer: https://helpx.adobe.com/sign/using/replace-signer.html. 

You may share your suggestion with the team here: https://adobesign.uservoice.com/forums/21617-acrobat-sign-general. 

 

Thanks,

Meenakshi

 

mariahweyne
mariahweyne
Inspiring
July 12, 2023

Depending on the product you have, for example, if you use Sign for Enterprise you could replace that last signer.

But if working with Acrobat Pro, you can download the file but it will remain stuck in the cloud like you said.

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