Skip to main content
S
sti1
Participant
May 7, 2019
Answered

Component error in Adobe sign for Salesforce

  • May 7, 2019
  • 3 replies
  • 986 views

Hello, when I try to view an agreement in Salesforce, I'm getting the following error:

Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]

Additional exception on component load: echosign_dev1:AgreementEditor:4,35: String index out of range: 0. Caused by: Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]

This comes up no matter what agreement I click on, even on agreements I was able to view previously.

In case it has anything to do with it, the sandbox I am using was upgraded to the Summer release over the weekend.

Thanks,

Sue Irvine

Cornell University

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer jayl19879822

The fix from Salesforce seems to roll out in Sandbox now. I don't see the error any more in my summer 19 sandbox.

BTW, we track the issue from Summer 19 release internally and don't post status for Salesforce fixes.

3 replies

jayl19879822
jayl19879822
Participant
May 8, 2019

We already filed a support case for this issue to Salesforce. The ETA of fix from Salesforce is 5/8/19 EBD.

    S
    sti1Author
    Participant
    May 8, 2019

    Thank you! Is this status posted anywhere on your site? I couldn't find it anywhere.

    jayl19879822
    jayl19879822Correct answer
    Participant
    May 8, 2019

    The fix from Salesforce seems to roll out in Sandbox now. I don't see the error any more in my summer 19 sandbox.

    BTW, we track the issue from Summer 19 release internally and don't post status for Salesforce fixes.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices