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Participant
May 7, 2019
Answered

Component error in Adobe sign for Salesforce

  • May 7, 2019
  • 1 reply
  • 981 views

Hello, when I try to view an agreement in Salesforce, I'm getting the following error:

Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]

Additional exception on component load: echosign_dev1:AgreementEditor:4,35: String index out of range: 0. Caused by: Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]

This comes up no matter what agreement I click on, even on agreements I was able to view previously.

In case it has anything to do with it, the sandbox I am using was upgraded to the Summer release over the weekend.

Thanks,

Sue Irvine

Cornell University

This topic has been closed for replies.
Correct answer jayl19879822

The fix from Salesforce seems to roll out in Sandbox now. I don't see the error any more in my summer 19 sandbox.

BTW, we track the issue from Summer 19 release internally and don't post status for Salesforce fixes.

1 reply

jayl19879822
Participant
May 8, 2019

We already filed a support case for this issue to Salesforce. The ETA of fix from Salesforce is 5/8/19 EBD.

sti1Author
Participant
May 8, 2019

Thank you! Is this status posted anywhere on your site? I couldn't find it anywhere.

jayl19879822
jayl19879822Correct answer
Participant
May 8, 2019

The fix from Salesforce seems to roll out in Sandbox now. I don't see the error any more in my summer 19 sandbox.

BTW, we track the issue from Summer 19 release internally and don't post status for Salesforce fixes.