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proficient18
Participant
November 16, 2016
Answered

Conditional Formatting on Business Account vs. Individual Account

  • November 16, 2016
  • 1 reply
  • 612 views

I used to be able to set conditional formatting to certain fields, so that certain fields were assigned to certain radio buttons. For example, if the radio button is selected as option 1, then field 1 is required, and field 2 is hidden. Same example, if the radio button is selected as option 2, then field 2 is required, and field 1 is hidden. This is essential when making sure signers complete ALL fields, even if some fields may or may not be required, depending on which option the signer selects.

I USED TO BE ABLE TO set this type of conditional formatting, but now I do not see that option in the tools? What happened? Did Adobe remove that functionality completely, or do I need to upgrade from my Individual Account to a Business Account?

Thank you for your input!

This topic has been closed for replies.
Correct answer AadeshSingh

Hi proficient18​,

I can understand your concern, however conditional formatting is only available in Adobe Sign Business & Enterprise accounts.

You can upgrade by contacting our Sales team on the number mentioned in the below link:

- https://acrobat.adobe.com/us/en/sign/pricing/plans.html

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
November 16, 2016

Hi proficient18​,

I can understand your concern, however conditional formatting is only available in Adobe Sign Business & Enterprise accounts.

You can upgrade by contacting our Sales team on the number mentioned in the below link:

- https://acrobat.adobe.com/us/en/sign/pricing/plans.html

Regards,

Aadesh

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