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September 5, 2022
Question

Content type was not provided or is not supported

  • September 5, 2022
  • 0 replies
  • 603 views

Hi,

 

The response:

Metadata
x-request-id : 38b78052-6ce9-4271-928d-b4e130ad9595
content-type : application/json
status : 415

Body
{
     "code": "CONTENT FILTERED",
     "message": "Content type was not provided or is not supported"
}

 

I have used the same pdf as an example as part of  the "Try it Out" forms on https://secure.na1.echosign.com/public/docs/restapi/v6#!/baseUris/getBaseUris and it works successfully.

 

My pdf is filled using Adobe software coldfusion on my end, and then loaded as a transient document successsfully, and then sent for signing.

 

My question is, how do I know what the issue is with my pdf when it works for the "try it out" functionality, but not when I use the API?

 

Can I see the document within my AdobeSign account anywhere for example? ( they do not appear under the Your Agreements section, under In Progress, because it hasn't been sent I assume ).

 

Happy to supply transientDocumentId etc if required.

 

Thanks,

 

 

 

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